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Integrated Card Svcs Strategic Delivery Group Lead Solutions | PNC | Wilmington, DE

PNC is a Fortune 500 financial services company. We're strong and now the sixth largest bank by deposits in the U.S. But that doesn't mean we speak in banking lingo or hide behind spreadsheets. In fact, it's our down-to-earth approach with customers that's put us on the map-- in 15 states and the District of Columbia, plus offices nationwide. We see how work/life balance, green initiatives, a family-friendly outlook, and social responsibility make for happier employees. And happy employees make for very happy customers.

The individual selected will manage a team and strategic services for a wide breadth of responsibilities, which have significant financial impact to the business.  

Responsibilities include selection, design and management of internal or vendor solution/service: process, environment, and budget, while providing strategic vision and innovative solutions that move the business forward.

Display industry leading technical/business knowledge for solutions critical to the organizations success.  Design and implement architectural solutions and process to facilitate new and innovative business practices.

Develop strategic vision for the team with regards to platform enhancements.  Drive system capabilities to levels consistent with business objectives and industry leaders.

Manage external vendor relationship to optimize value of those services.  Provide direction to maximize value of service through enhancements and servicing solutions.

Optimize significant personnel and processing budget for most efficient use.

Manage multiple teams of technical professionals.  Drive organizational structure and role definition to meet business needs.

Ensures thorough staff understanding and implementation of operations, policies, and procedures.

Direct selection of 3rd party service providers and manage partnership.

Experience Required:

4-year college degree in a quantitative / technical discipline required.  MBA or other graduate degree is a plus.

8+ Retail Bank and Credit Card experience strongly preferred, but not required. 3+ years team management experience required. Strong communication skills & ability to work independently and manage a team.

Must be able to influence inter-dependent departments across the organization. 

Ability to solve advanced problems and deal with a variety of options in complex situations. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.

Exceptional technical skills associated with specific software/processes utilized to manage credit strategies and compliance policies. Computer literacy /proficiency in data query tools such as SAS, SQL, Oracle, Unix, and MS Office. 

Proven ability to process vast amounts of data into meaningful information. Strong communication skills & ability to work independently and manage a team

Retail Bank and Credit Card experience strongly preferred, but not required. Proven record in problem solving and business innovation.

Ability to thrive in a dynamic and fast-paced environment.

As part of our commitment to balance, we offer a comprehensive benefits package, with both full- and part-time benefits designed to provide high-quality coverage at affordable costs. We understand the importance of health and wellness, fair salaries, time away, and opportunities to learn and grow.

PNC is an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO

To apply for this position, please copy and paste the following link into your browser address bar:

http://pnc.contacthr.com/20706484





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